Privacy policy
Privacy Policy
This Privacy Policy describes how mokki-furniture.myshopify.com (the “Site” or “we”) collects, uses,
and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy
practices, or would like to make a complaint, please contact us by e-mail at Mokki@i22.co.za or by
mail using the details provided below:
12C Kramer Road, Kramerville, Sandton, Gauteng, 2090, South Africa
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the
Site, and information necessary to process your purchases. We may also collect additional
information if you contact us for customer support. In this Privacy Policy, we refer to any information
about an identifiable individual (including the information below) as “Personal Information”. See the
list below for more information about what Personal Information we collect and why.
● Device information
○ Purpose of collection:
○ to load the Site accurately for you, and to perform analytics on Site usage to optimize
our Site.
○ Source of collection:
○ Collected automatically when you access our Site using cookies, log files, web
beacons, tags, or pixels
○ Disclosure for a business purpose:
○ shared with our processor Shopify
○ Personal Information collected:
○ version of web browser, IP address, time zone, cookie information, what sites or
products you view, search terms, and how you interact with the Site
● Order information
○ Purpose of collection:
○ to provide products or services to you to fulfill our contract, to process your payment
information, arrange for shipping, and provide you with invoices and/or order
confirmations, communicate with you, screen our orders for potential risk or fraud,
and when in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
○ Source of collection:
○ collected from you.
○ Disclosure for a business purpose:
○ shared with our processor Shopify
○ Personal Information collected:
○ name, billing address, shipping address, payment information (including credit card
numbers, email address, and phone number.
● Customer support information
○ Purpose of collection:
○ Source of collection:
○ Disclosure for a business purpose:
○ Personal Information collected:
○ Purpose of collection:
○ to provide customer support.
○ Source of collection:
○ collected from you
○ Disclosure for a business purpose:
○ Personal Information collected:
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill
our contracts with you, as described above. For example:
● We use Shopify to power our online store. You can read more about how Shopify uses your
Personal Information here: https://www.shopify.com/legal/privacy.
● We may share your Personal Information to comply with applicable laws and regulations, to
respond to a subpoena, search warrant or other lawful request for information we receive, or
to otherwise protect our rights.
●
[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements
or marketing communications we believe may be of interest to you. For example:
● We use Google Analytics to help us understand how our
customers use the Site. You can read more about how Google uses your Personal
Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of
Google Analytics here: https://tools.google.com/dlpage/gaoptout.
● We share information about
your use of the Site, your purchases, and your interaction with our ads on other websites
with our advertising partners. We collect and share some of this information directly with our
advertising partners, and in some cases through the use of cookies or other similar
technologies (which you may consent to, depending on your location).
● We use Shopify Audiences to help us show ads
on other websites with our advertising partners to buyers who made purchases with other
Shopify merchants and who may also be interested in what we have to offer. We also share
information about your use of the Site, your purchases, and the email address associated
with your purchases with Shopify Audiences, through which other Shopify merchants may
make offers you may be interested in.
he Digital Advertising Alliance’s
opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products
for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on
new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records
unless and until you ask us to erase this information. For more information on your right of erasure,
please see the ‘Your rights’ section below.
Automatic Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on
automated decision-making (which includes profiling), when that decision-making has a legal effect
on you or otherwise significantly affects you.
We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise
significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have
a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
● Temporary blacklist of IP addresses associated with repeated failed transactions. This
blacklist persists for a small number of hours.
● Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist
persists for a small number of days.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you
visit our Site. We use a number of different cookies, including functional, performance, advertising,
and social media or content cookies. Cookies make your browsing experience better by allowing the
website to remember your actions and preferences (such as login and region selection). This means
you don’t have to re-enter this information each time you return to the site or browse from one page
to another. Cookies also provide information on how people use the website, for instance whether
it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront:
https://www.shopify.com/legal/cookies ]
The length of time that a cookie remains on your computer or mobile device depends on whether it is
a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent
cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire
between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or
blocking cookies can negatively impact your user experience and parts of our website may no longer
be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies
through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For
more information on how to modify your browser settings or how to block, manage or filter cookies
can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share
information with third parties such as our advertising partners. To exercise your rights or opt-out of
certain uses of your information by these parties, please follow the instructions in the “Behavioural
Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not
Track” signals, we do not alter our data collection and usage practices when we detect such a signal
from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our
practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using
the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your
complaint with the relevant data protection authority.